Our Team

CX & Digital specialists – we talk your language and understand your business

As well as being recruitment experts, most of our team have also been CX & Digital practitioners themselves – we pride ourselves on being experts in our field, trusted advisors who are easy to do business with.

Mike Havard

ChairmanFind out more

Paul Johnson

Managing DirectorFind out more

David Leedham

Commercial DirectorFind out more

Matt Knowles

Head of Delivery & OperationsFind out more

Brian Shuttleworth

Practice Lead – CX & Digital OperationsFind out more

Christian Bathews

Practice Lead – CX TechnologyFind out more

Chris Canning

Practice Lead – CX & IntelligenceFind out more

Walker Wares

Practice Lead – Digital TransformationFind out more

Sophie McGurn

Executive Search LeadFind out more

James Phillips

ConsultantFind out more

Taiwo Sobowale

Recruitment Support OfficerFind out more

Denise Pearson

Client Support ServiceFind out more

Ruebecca Roy

ConsultantFind out more

Victoria Madden

EmberNet Community Manager Find out more