Our Team

CX & Digital specialists – we talk your language and understand your business

As well as being recruitment experts, most of our team have also been CX & Digital practitioners themselves – we pride ourselves on being experts in our field, trusted advisors who are easy to do business with.

Mike Havard

ChairmanFind out more

Paul Johnson

Managing DirectorFind out more

Matt Knowles

Head of Delivery & OperationsFind out more

Brian Shuttleworth

Practice Lead – CX & Customer ServiceFind out more

Donna Maidment

Practice Lead – Sales & MarketingFind out more

Walker Wares

Practice Lead – Digital Transformation & TechnologyFind out more

Todd Bray

Practice Lead - CX TechnologyFind out more

Khush Bhatowa

Practice Lead - Learning & DevelopmentFind out more

Luke Cuthbertson

Practice Lead – Data & AnalyticsFind out more

James Phillips

ConsultantFind out more

Nathan Bradshaw

ConsultantFind out more

Adrianna Derkacz

ConsultantFind out more

Elvio Rodrigues

ConsultantFind out more

Conor Doyle

ConsultantFind out more

Taiwo Sobowale

Recruitment Support OfficerFind out more

Denise Pearson

Occupational PsychologistFind out more

Ruebecca Roy

ConsultantFind out more

Victoria Madden

EmberNet Community Manager Find out more