Brian Shuttleworth

Practice Lead – CX & Digital Service

Brian moved into recruitment after working as a consultant within the Ember Group. He is a seasoned contact centre professional with 17 years experience of providing operational and strategic reviews, project management, process improvement, performance analysis and team leadership. Brian’s focus is on the roles he has personal experience of working in - Operational Managers, Project Managers, CX Designers, Business Analysts and Work Force Management experts.

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